• By: Steve Tisza
• October 15, 2003

Atlanta is behind the outsource rage curve that has hit Denver, Seattle, San Francisco and other cities stricken by huge white-collar job losses. But local organizers plan to meet ...

• By: Steve Tisza
• October 15, 2003

Upset with the loss of U.S. jobs to India, Russia and beyond, a group of unemployed white-collar Atlantans vowed this week to target Georgia politicians, governments and businesses...

• By: Steve Tisza
• October 15, 2003

Every corporate IT department faces its share of security threats from the outside world. But contact centers face double the danger, since potential data thieves likely lurk in th...

• By: Steve Tisza
• October 15, 2003

Every corporate IT department faces its share of security threats from the outside world. But contact centers face double the danger, since potential data thieves likely lurk in th...

• By: Steve Tisza
• October 14, 2003

History shows that no one is good at predicting these things. And predictions of a labor shortage do offer hope to those caught in the wrenching gyrations of our high-tech economy....

• By: Steve Tisza
• October 12, 2003

A new anti-free-trade movement is emerging in the U.S., comprising highly skilled workers who once figured they would be big winners in the globalized economy but now see their whi...

• By: Steve Tisza
• October 11, 2003

Earlier this year, Rick Eaton did something unusual in the world of high technology: he made his product weaker. Mr. Eaton is the founder of TrueActive, which makes a computer prog...

• By: Steve Tisza
• October 11, 2003

The concept of business process outsourcing (BPO) typically conjures up images of inexpensively hired college graduates dialing away at call centers in India, Singapore or the Phil...

• By: Steve Tisza
• October 9, 2003

State Senator Jeff Drozda, a republican from the Indiana district of Westfield, is working on a bill that would restrict offshore IT outsourcing by state agencies or use of vendors...

• By: Steve Tisza
• October 8, 2003

Once again, the smoke detectors are going off in Bedminster, N.J., and Atlanta, where AT$T Corp. and BellSouth Corp., respectively, are based, as speculation mounts that a long-ant...