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SBC & BellSouth to Outsource Jobs to Convergys!

Convergys Corporation will begin providing billing and customer care services to more than 10.5 million additional wireless and wireline subscribers, including Cingular, the joint ...

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EU to Probe Outsourcing of Work to India!

Amicus, Britain's largest manufacturing union,says the probe will pressure the government to consider the long term effects of the practice. Earlier efforts to stem the tide of out...

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U.S. Lawmakers Eye Ways to Slow Offshore Outsourcing!

Offshore Outsourcing is becoming a hot topic in Washington as the 2004 presidential election looms. Download entire article in PDF format....

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India Hits Hits Back on Outsourcing Job Fears!

Last week, India's External Affairs Minister, Yashwant Sinha, addressing the EU-India Business Summit said: "It is in the interest of the Western world to know that we are cheaper ...

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Leading Democratic Presidential Candidates Response to H-1B Visas & Offshore Outsourcing!

The U.S. India Political Action Committee (USINPAC), was formed by Indian American owned IT businesses in order to use their political clout to enhance offshoring to India and to p...

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"Know Thine Enemies"! Q&A With Harris N Miller

Harris N Miller is president of the Information Technology Association of America (ITAA), which represents over 500 leading IT-related companies in the U.S. Miller is also presiden...

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Kerry Aims to Protect U.S. Jobs With Call Center Consumer's Right to Know Act of 2003!

The Call Center Consumer's Right to Know Act of 2003 will compel U.S. Corporations to require all their call center representatives to disclose their physical location at the comme...

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"Call Center Consumer's Right to Know Act of 2003"

Senator John Kerry (D-Mass.) introduced the "Call Center Consumer's Right to Know Act of 2003", Senate Bill S.1873, on Wednesday, November 17, 2003. Senator Kerry's legislation add...

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AT$T VTP to Justify "Onshore" Outsourcing?

Mike Barton, Director AT$T/ANS Customer Service Operations informed CWA union representatives of his plan to offer VTP to selected job titles (No concurrent involuntary packages wi...

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India - U.S. Relations High on Technology! By: Indrani Bagchi

India and the United States are poised to sign a breakthrough agreement which will elevate ties and open the latest technology to India industry. "The debate between the two sides ...

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CWA National - News from the Front Lines

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