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2/19/04- Minnesota Tax Dollars Go Offshore!

Lost your food stamp card? If your in Minnesota, the state probably will transfer you to India to straighten it out. EFunds was routing the calls to Green Bay, Wisc. but switched them to India in February 2002. CHICAGO-BASED CITICORP, the only other bidder, also uses a call center in India but wouldn't allow the Department of Human Services to monitor the calls, so they chose EFunds. Download complete article in PDF format.
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