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Kerry Aims to Protect U.S. Jobs With Call Center Consumer's Right to Know Act of 2003!

The Call Center Consumer's Right to Know Act of 2003 will compel U.S. Corporations to require all their call center representatives to disclose their physical location at the commencement of each telephone call. "Consumers should have the right to know where they are calling, and those that prefer to use American companies should have the right to do so," Kerry said. Download complete position paper in PDF format.
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CWA National - News from the Front Lines

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