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AT$T VTP to Justify "Onshore" Outsourcing?

Mike Barton, Director AT$T/ANS Customer Service Operations informed CWA union representatives of his plan to offer VTP to selected job titles (No concurrent involuntary packages will be distributed) in all work centers in his organization on November 24, 2003. Barton?s plan includes ?Onshore Outsourcing? the work (high-end switched order) of approximately 67 CSSS bargaining unit employees to Aegis Communications Group in West Virginia, USA! Barton said his annual wage & benefit cost for one (1) CSSS = $88,000/year. The cost of the ?Onshore Outsourcer? = $54,000/year. When Aegis Communications Group eventually sends the work ?Offshore? the cost will be more like $5,400/year and AT&T?s Mike Barton can say; AT$T didn?t offshore the work, Aegis did! Download VTP notification letter and file showing titles, locations and cap information in PDF format.




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