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Tata's VSNL Buys Teleglobe Global Network!

"India plans to become a global knowledge hub, with a central place in the transnational movement of knowledge services, according to the country's minister of commerce and industr...

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"REAL GUEST ACT of 2005 - H.R. 3333 !

Congressman Tom Tancredo (R-Colorado) has introduced the comprehensive REAL GUEST ACT. The bill will create a temporary guest worker plan without offering amnesty and will enhance ...

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MCI: Route Contact Center Calls Globally!

MCI's Global Enhanced Call Routing (ECR) allows international call center forwarding. "Global ECR gives multinational corporations the flexibility to establish contact centers wher...

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Outsourcing of IT Tasks Is In Its Infancy!

"We provide helpdesk support to users, and we compete with IT staffs in the U.S. One thing we are doing is bringing offshore staff on site for one to three months at 60% to 70% BEL...

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Verizon Puts Your Privacy In A Precarious Position!

"In the Verizon situation, your credit card digits are displayed to first-tier customer support reps, people who are not in a "need to know" position regarding your credit card. Do...

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"White-Collar Jobless Blues" By: Barbara Rose

"For some professionals who lost their jobs in the 2001 recession, weeks of unemployment have stretched into years, forcing them to take 'survival jobs'." Download report by Barbar...

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America's Descent Into The Third World!

"What kind of country gives preference to foreigners over its own engineering graduates? What kind of country destroys the job market for its own citizens? How much longer will par...

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"The No-Think Nation" By: Paul Craig Roberts

"America has a new development model, one unprecedented in history. The growth and prosperity of American corporations is now keyed directly to the employment of foreign workers in...

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India Has Shortage of Qualified Engineering Teachers!

"As demand for engineering grows, experts say India has only 10 to 30 percent of the qualified instructors it needs. While the jury is still out on the future implications of such ...

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A Passage From India By: Suketu Mehta

"From 2000 to 2015, an estimated three million American jobs will have been outsourced; one in 10 technology jobs will leave these shores by the end of this year. Stories like thes...

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CWA National - News from the Front Lines

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